Refund Policy
Refund requests for external web payments are handled by Progressor support.
Eligibility
- You may request a refund within 14 calendar days after payment if the Premium subscription was not substantially used.
- Duplicate or accidental payments are eligible for review.
- Refunds may be declined for abusive, fraudulent, or already consumed subscription access.
How to request a refund
Email support@progressor-app.ru from the email address linked to your Progressor account.
Processing
Approved refunds are returned through the original payment method when supported by the payment provider. Processing time depends on the provider and issuing bank.